SmartRoute
Internal request routing & approvals
Key highlights
Rule-based routing
Automatically assign requests to the right owner based on configurable rules.
Multi-stage approvals
Chain approvals across teams with full audit history.
SLA tracking
Track response and resolution times against business-hours SLAs.
About this template
Submit, route, and approve internal requests with rule-based assignment, multi-stage approvals, and business-hours SLA tracking.